Manero Join the Waitlist
Now in private beta · Greece

The voice that welcomes them in.

Manero is an AI receptionist for boutique hotels. It answers every call, speaks every language, and never sleeps — so your team can focus on the guests already inside.

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24/7
Always answering
40+
Languages spoken
<800ms
Response latency

Revenue Calculator

40%
of calls go unanswered — rising to 62% at properties without dedicated reservation staff.
42%
of calls happen after hours when the front desk is the busiest or unstaffed.
80%
of callers who reach voicemail never call back so they book with a competitor.
30
5120
€120
€40€500
2 nights
1 night7 nights
35%
10%60%
Every month you lose
—
unanswered calls per month
—
bookings lost to voicemail or competitors
—
in recovered booking revenue
—
Recovered bookings
per month captured by the AI receptionist
—
Recovered revenue
monthly revenue from captured bookings
—
OTA commission saved
on after-hours calls captured direct
Estimated annual impact
—
in recovered revenue + OTA savings
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Where these numbers come from
40% unanswered-call rate — hospitality call-data analyses on independent properties; 62% benchmark for hotels without dedicated reservation staff.
42% after-hours share — travel-industry studies on inbound call timing across the day.
80% voicemail abandonment — hospitality benchmark on voicemail-to-callback conversion.
12% booking-inquiry rate — share of total inbound calls that are direct booking inquiries vs. other reasons (front-desk operations, vendor calls, etc.).
38% live-answer conversion — share of qualified booking inquiries that convert when an agent answers live.
20% OTA commission — typical commission band on Booking.com / Expedia for European boutique properties.

Estimates are directional. Actual results depend on property type, location, seasonality, and call patterns.

Plays well with others

Fits inside the tools you already use.

From your PMS to your inbox to the channel your team actually checks — Manero connects in, then stays out of the way.

Don't see yours? Manero connects to anything with an API — and we'll build the bridge.

How it works

Three steps. No engineer required.

i.

Tell us about your hotel

Rooms, floors, views, amenities, languages, policies. A guided onboarding takes 30–45 minutes — no developer needed.

ii.

Connect your calendar

Plug into your PMS or booking system. Manero checks live availability before promising anything to a guest.

iii.

Forward your front-desk line

Activate Manero overnight, on weekends, or 24/7. Calls you don't want to miss — answered, with a transcript and summary in your inbox.

What Manero does

A receptionist who never sleeps, never forgets, never flusters.

Real-time voice conversations

Powered by Gemini Flash Live. Sub-second responses, natural turn-taking, interruptions handled gracefully — closer to a human than to Siri.

40+ languages out of the box

A French couple calling on Wednesday, a Korean traveler on Thursday, a Greek regular on Friday — all answered fluently in their own language.

Live availability check

Connects to your PMS or calendar. Manero never quotes a room that's already booked — and can hold or quote a price in real time.

Knows your premium views

Sea-view, mountain-view, top-floor sunsets. Configure once during setup — Manero upsells the right room to the right caller.

Human handoff, when it matters

Complex requests, complaints, VIP guests — Manero recognizes the moment and routes the call to your team, with full context.

Summary in your inbox

After every call: a transcript, a one-line summary, and any action items. Spot patterns in what guests are asking for — and what they're not getting.

Pricing

Three tiers, same features.

All tiers include every feature. The only difference is how many minutes of calls are included each month.

Starter
€49 /mo
For hotels with fewer than 5 calls a day
100 included minutes / month
  • AI receptionist, 24/7
  • 1 concurrent call
  • supported
  • PMS integrations included
  • Call logging & transcripts
  • Dashboard & analytics
  • Guest message forwarding
Claim founding rate
14 days free, then 51% off for life
Boutique
€99 /mo
For hotels with 5–10 calls a day
300 included minutes / month
  • AI receptionist, 24/7
  • 3 concurrent calls
  • supported
  • PMS integrations included
  • Call logging & transcripts
  • Dashboard & analytics
  • Guest message forwarding
Start 14-day free trial
14-day free trial included
Property
€199 /mo
For hotels with 10+ calls a day
700 included minutes / month
  • AI receptionist, 24/7
  • 5 concurrent calls
  • supported
  • PMS integrations included
  • Call logging & transcripts
  • Dashboard & analytics
  • Guest message forwarding
Start 14-day free trial
14-day free trial included

Need more? Contact us for a custom plan.

Setup in an afternoon

A guided flow, built around your hotel.

No technical knowledge required. Manero learns your property the same way a new front-desk hire would — by being told what makes your hotel yours.

01

Property basics

Hotel name, location, rooms, floors, check-in times, languages.

02

Room types & rates

Standard, deluxe, suites, with seasonal pricing.

03

Premium attributes

Sea view, mountain view, top floors, balconies.

04

On-site amenities

Restaurant, spa, pool, gym, parking, beach access.

05

Calendar & availability

PMS, Google Calendar, booking software integration.

06

House rules & policies

Pets, children, cancellation, parking, breakfast.

07

Voice & tone

Pick how Manero sounds and what name guests hear.

app.manero.ai/setup
Onboarding step 7 of 7 — Manero's voice. Choose persona (Warm, Formal, Playful), the name guests hear, and languages.

Hospitality begins at "hello."

See how Manero answers your front desk. Book a 20-minute walkthrough — we'll bring a live demo.

Join the Waitlist Or see how it works →