The voice that welcomes them in.
Manero is an AI receptionist for boutique hotels. It answers every call, speaks your guests' languages, and never sleeps — so your team can focus on the guests already inside.
Revenue Calculator
Where these numbers come from
Estimates are directional. Actual results depend on property type, location, seasonality, and call patterns.
No new systems to learn.
Keep your phone number and forward it to Manero. Booking requests and guest messages arrive in the inbox you already use, and every call is written up in one simple dashboard.
Your phone line · Your inbox · Your Manero dashboard
Need it connected to your PMS? Available on request.
Three steps. No engineer required.
Tell us about your hotel
Rooms, floors, views, amenities, languages, policies. A guided onboarding takes 30–45 minutes — no developer needed.
Add your rooms and rates
Room types, prices (including seasonal rates) and which rooms are free, kept in your Manero dashboard. Manero checks them before promising anything to a guest.
Forward your front-desk line
Activate Manero overnight, on weekends, or 24/7. Calls you don't want to miss — answered, with a transcript and summary on your dashboard.
A receptionist who never sleeps, never forgets, never flusters.
Real-time voice conversations
Powered by xAI's Grok Voice. Replies in about a second, natural turn-taking, interruptions handled gracefully — closer to a human than to Siri.
Your guests' languages
A French couple on Wednesday, a German family on Thursday, a Greek regular on Friday — each answered in their own language, switching automatically mid-call.
Live availability check
Manero checks the rooms, rates and seasonal prices you keep in your dashboard before quoting — and takes a tentative booking for you to confirm.
Knows your premium views
Sea-view, mountain-view, top-floor sunsets. Configure once during setup — Manero upsells the right room to the right caller.
Human handoff, when it matters
Complex requests, complaints, VIP guests — Manero recognizes the moment and puts the call through to your team during front desk hours, or takes a message when nobody's available.
Every call, written down
After every call: a transcript and a one-line summary on your dashboard (and by email, if you like), with booking requests and messages emailed to you straight away. Spot patterns in what guests are asking for — and what they're not getting.
Three tiers, same features.
All tiers include every feature. The only difference is how many minutes of calls are included each month.
- AI receptionist, 24/7
- 1 concurrent call
-
supported
EnglishGreekSpanishFrenchGermanItalianPortugueseRussianHindiJapaneseKoreanThaiIndonesian
- Bookings & messages emailed to you
- Call logging & transcripts
- Dashboard & analytics
- Guest message forwarding
- AI receptionist, 24/7
- 3 concurrent calls
-
supported
EnglishGreekSpanishFrenchGermanItalianPortugueseRussianHindiJapaneseKoreanThaiIndonesian
- Bookings & messages emailed to you
- Call logging & transcripts
- Dashboard & analytics
- Guest message forwarding
- AI receptionist, 24/7
- 5 concurrent calls
-
supported
EnglishGreekSpanishFrenchGermanItalianPortugueseRussianHindiJapaneseKoreanThaiIndonesian
- Bookings & messages emailed to you
- Call logging & transcripts
- Dashboard & analytics
- Guest message forwarding
On every plan, a 2% fee applies to the value of bookings Manero takes, added to your monthly invoice. Bookings made during the free trial are free, and bookings that are cancelled and refunded, or don't go ahead, come off. Closed off-season? Pause Manero for €5 a month and keep your number.
Need more, or a PMS integration? Contact us for a custom plan.
A guided flow, built around your hotel.
No technical knowledge required. Manero learns your property the same way a new front-desk hire would — by being told what makes your hotel yours.
Property basics
Hotel name, location, rooms, floors, check-in times — much of it pre-filled from your Google listing and website.
Room types & rates
Standard, deluxe, suites, with seasonal pricing.
Premium attributes
Sea view, mountain view, top floors, balconies.
On-site amenities
Restaurant, breakfast, spa, pool, gym, parking, Wi-Fi.
Front desk hours
When your team answers, so Manero knows when it can put a call through.
House rules & local tips
Cancellation, pets, children, early check-in — plus the taxis, ferries and restaurants you recommend.
Voice & bookings
Pick the voice and the name guests hear, and the inbox where booking requests go.
Hospitality begins at "hello."
See how Manero answers your front desk. Book a 20-minute walkthrough — we'll bring a live demo.